Information

Here you can find all the information. Please read and feel free to email me with any question!

F.A.Q.’s

Currently, I work for bloggers and authors by creating designs with these platforms:

  • Wordpress
  • Wix
  • Squarespace

All my designs are created to fit what you desire after a chat via email, messenger, or phone call where we will discuss what you wish to have.

The services I offer are:

  • Web Design
  • Graphic Design
  • Social Media PA
  • I do not work with platforms other than the ones mentioned above.
  • I recommend to have Site Lock to prevent website from getting hacked and keeping everything clean. I do install plugins to keep the website as safe as possible but it is the best to be 100% secure. If a website gets hacked and you do not have Site Lock installed or any other security service from your host I recommend https://wewatchyourwebsite.com & https://sucuri.net

PROCESS

When asking for a web design, after seeing my portfolio I ask questions about what you envision, what you love/hate to see on your website. Soon I will have a questionnaire to help me design your website and for you to better express what you want. Once we start the web design the process, it will last around 3-5 weeks more or less. This depends on the response rate while we work together and please take into consideration that I live in the Dominican Republic and we tend to have problems with the power and internet sometimes making things slow down. It does NOT always happen but I like to let everyone know this in advance.

PAYMENT

Paypal is the only payment I use because of the nature of the job and the fact that I’m currently living in the Dominican Republic.

I ask for 50% down payment to schedule and after I’m done with the process and you are happy with the result I will ask for the other 50% before putting your website live.

If you want a refund you can contact me, I can refund after 5 days of making the first payment, but after 5 days I won’t be able to refund because your project will be already started with the sketch design process.

SUPPORT

After the website is live I send a video tutorial to show you how to update your website and answer any other questions you might have about your website. This video support will last 2 weeks starting from the day you receive your website.

Please feel free to contact me with any questions you may have at info@nashalamadesigns.com